Privacy Policy

Effective Date: November 13, 2025

 Happy Home Cleaning Chicago LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services. By accessing or using our website or providing information to us, you agree to the terms of this Privacy Policy.

1. Company Information

Happy Home Cleaning Chicago LLC
 155 N Wacker Drive, Suite 4250
 Chicago, IL 60606
 Email: hello@happyhomechi.com

2. Information We Collect

We may collect personal information in the following ways:
 Information You Provide Directly:

  • Name, address, email, and phone number.
  • Payment information (collected and processed securely through third-party payment processors).
  • Information submitted through forms such as quote requests, contact forms, or job applications.
  • Communication preferences (e.g., opt-in to receive text messages or emails).

Information Collected Automatically:
 When you visit our website, we may automatically collect:

  • IP address, browser type, device information, and pages visited.
  • Data collected through cookies, analytics tools, or similar technologies.
    You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

3. Use of Your Information

We use your personal information to:

  • Provide and manage cleaning services and client accounts.
  • Communicate with you regarding appointments, updates, and customer service needs.
  • Send marketing and promotional messages when you opt-in.
  • Process payments and maintain billing records.
  • Evaluate job applications and manage employment-related processes.
  • Improve website performance, security, and user experience.

4. Text Messaging and Communication Consent

By providing your mobile number, you consent to receive recurring automated informational and marketing text messages from Happy Home Cleaning Chicago LLC at the number you provided (or designate). Message and data rates may apply depending on your mobile carrier. Your consent to receive messages is voluntary and not required for purchase of goods or services. You may opt out at any time by replying STOP to any message or contacting us at hello@happyhomechi.com.

5. How We Share Information

We do not sell your personal information. We may share data only as necessary to:

  • Process payments through secure third-party vendors.
  • Communicate via email or text through trusted marketing platforms.
  • Comply with applicable laws, regulations, or legal requests.
  • Protect the safety, rights, or property of our clients, employees, or company.
    All vendors and partners are required to maintain appropriate confidentiality and data protection measures.

6. Data Retention and Security

We retain your information only as long as necessary to fulfill the purposes described in this Policy or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no electronic transmission or storage system can be guaranteed 100% secure, and you provide information at your own risk.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data (subject to legal retention requirements).
  • Withdraw consent for marketing communications.
    To exercise these rights, please contact us at hello@happyhomechi.com.

8. Employee and Job Applicant Information

If you submit a job application or are employed by Happy Home Cleaning Chicago LLC, we may collect and use your personal information for:

  • Application review and hiring decisions.
  • Background checks or employment verification (where applicable).
  • Payroll, benefits, and compliance with employment laws.
    Employee and applicant data is handled in accordance with this Policy and applicable Illinois and federal laws.

9. Children’s Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will promptly delete it.

10. Illinois Privacy Rights

In compliance with the Illinois Personal Information Protection Act (PIPA), we will notify affected individuals of any data breach involving unencrypted personal information as required by law. We maintain reasonable security measures to protect personal data against unauthorized access or disclosure.

11. Data Transfers

If you are located outside of the United States, please note that your information will be transferred to and processed in the United States. By using our website or services, you consent to this transfer.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” above will reflect the most recent revision. Continued use of our website or services following such updates indicates your acceptance of the revised Policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact:
 Happy Home Cleaning Chicago LLC
 155 N Wacker Drive, Suite 4250
 Chicago, IL 60606
 Email: hello@happyhomechi.com